SMARTGUARD APP PRIVACY POLICY

 

Last updated 10/08/2021

Hastel Limited (“we” or “us” or “our”) respects the privacy of our users (“user” or “you”). This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our mobile application (the “Application”). Please read this Privacy Policy carefully. IF YOU DO NOT AGREE WITH THE TERMS OF THIS PRIVACY POLICY, PLEASE DO NOT ACCESS THE APPLICATION.

 

We reserve the right to make changes to this Privacy Policy at any time and for any reason. We will alert you about any changes by updating the “Last updated” date of this Privacy Policy. You are encouraged to periodically review this Privacy Policy to stay informed of updates. You will be deemed to have been made aware of, will be subject to, and will be deemed to have accepted the changes in any revised Privacy Policy by your continued use of the Application after the date such revised Privacy Policy is posted.

 

This Privacy Policy does not apply to the third-party online/mobile store from which you install the Application or make payments, including any in-game virtual items, which may also collect and use data about you. We are not responsible for any of the data collected by any such third party.

 
COLLECTION OF YOUR INFORMATION

We may collect information about you. The information we may collect via the Application includes:

 
Personal Data

Demographic and other personally identifiable information (such as your email address and phone number) that you voluntarily give to us when choosing use the Application.
 

Derivative Data

Information our servers automatically collect when you access the Application, such as your interactions with the Service via server log files.
 
Financial Data

The Application does not request, use or store any financial information.

 
Mobile Device Access

The Application does not require access to features from your mobile device such as bluetooth, calendar, camera, contacts, microphone, reminders, sensors, SMS messages, external storage.
 

Mobile Device Data

The Application does not request, use, store or transmit any information about your Device. Some device data may be exposed by your Device itself via the Service server log files.
 

USE OF YOUR INFORMATION

We may use information collected about you via the Application to:

 

1. Create and manage your account.

2. Email you regarding your tank levels / alarms.

3. Send an SMS to you regarding your tank alarms.

4. Email you regarding your account.

5. Increase the efficiency and operation of the Application.

6. Compile anonymous statistical data and analysis for use internally.

7. Perform other business activities as needed.

8. Respond to product and customer service requests.

 
DISCLOSURE OF YOUR INFORMATION

We do not show, give, exchange, lend, share or disclose information we have collected about you unless compelled to in certain situations. Your information may be disclosed as follows:

 
By Law or to Protect Rights

If we believe the release of information about you is necessary to respond to legal process to protect the rights, property, and safety of others, we may share your information as required by any applicable law, rule, or regulation. This includes exchanging information with other entities for fraud protection and credit risk reduction.
 

Sale or Bankruptcy

If we reorganize or sell all or a portion of our assets, undergo a merger, or are acquired by another entity, we may transfer your information to the successor entity. If we go out of business or enter bankruptcy, your information would be an asset transferred or acquired by a third party.
 

TRACKING TECHNOLOGIES
Cookies and Web Beacons

We do not track user activity outside our own Application / system and do not use cookies or web beacons (and similar) at all.
 

SECURITY OF YOUR INFORMATION

We use administrative, technical, and physical security measures to help protect your personal information. While we have taken reasonable steps to secure the personal information you provide to us, please be aware that despite our efforts, no security measures are perfect or impenetrable, and no method of data transmission can be guaranteed against any interception or other type of misuse. Any information disclosed online is vulnerable to interception and misuse by unauthorized parties. Therefore, we cannot guarantee complete security if you provide personal information.
POLICY FOR CHILDREN
 

We do not solicit information from or market to children under the age of 13. If you become aware of any data we have collected from children under age 13, please contact us using the contact information provided below.
OPTIONS REGARDING YOUR INFORMATION
Account Information
 

You may at any time review or change the information in your account or terminate your account by:

● Logging into your account settings and updating your account

● Contacting us using the contact information provided below

 

Upon your request to terminate your account, we will deactivate or delete your account and information from our active databases. However, some information may be retained in our files to prevent fraud, troubleshoot problems, assist with any investigations, enforce our Terms of Use and/or comply with legal requirements.]

 

Emails and Communications

If you no longer wish to receive emails, or other communications from us, you may opt-out by:

 

● Logging into your account settings and updating your contact details.

● Contacting us using the contact information provided below

 

CONTACT US

If you have questions or comments about this Privacy Policy, please contact us at:

 

Hastel Limited

12 Wainwright Close

TN389PP

01424 852779

info@hastel.co.uk